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FAQ's

FAQ

Q: WHEN WILL I RECEIVE MY ORDER?

A: Positively Me hand crafts most of its jewelry items and partners with other artisans around the world to expand product offerings.  We have all items offered in stock and ship out the following business day.  Unlike others we DO NOT drop ship with suppliers and make you wait up to 4 weeks to receive your order!  All of our products we offer are hand crafted, personally inspected, packaged and shipped out the following business day.  All of our jewelry is packaged in an organza jewelry pouch and gift box.  Once your order has been shipped, you will receive a tracking number to your order. You may also visit our website at any time and click on our Order Status page to find the real-time update of your shipment

Q: DO YOU SHIP INTERNATIONALLY?

A: Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.

Q: IS YOUR WEBSITE SECURE WITH MY PERSONAL INFORMATION?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.

Q: DO YOU OFFER A REFUND IF I DON'T LIKE THE PRODUCT?

A: Absolutely! We offer a full refund on your order if you don't like the product. Simply visit our return policy page for complete details. If you have any additional questions that has not been addressed in our FAQ. Please contact us at positivelymeboutique@gmail.com or 1-800-263-0318 and we will get back to you as soon as possible.